Reliance JIO is now India’s biggest telecommunication company by far away. There is no comparison to the service JIO provides to its customers. However at the same time, there are many customer complaints found related to bad network coverage of JIO in some locations.
Therefore, here we are going to talk about JIO complaint service and know how to contact JIO customer service to complaint about network. Meanwhile, we will also discuss the process to track JIO complaint status and get IT Team of JIO for help.
Where can I complaint about JIO?
Reliance JIO has provided us with various complaint services where one can register complaint about JIO. The process involves options like JIO complaint via chat, via toll free helpline numbers as well as via JIO complaint email address.
If not solved, the problem can be transferred to local JIO offices too.
Here are the methods you can use to contact JIO Complaint service.
List of methods to contact JIO customer care service.
- Complaint using MY JIO App
First method to complaint about JIO network coverage is to launch MY JIO App and then go to complaint section. There, you’ll find option to login using SIM. Click on that link and you’ll see your JIO number details. Below, you’ll spot the JIO Chat support option. Click on the chat button and you can contact JIO complaint service executive there. Register complaint and get ticket ID.
- Complaint through JIO Complaint helpline
Another method to complaint about JIO service is to use the JIO complaint number. For that, launch phone call option in your JIO phone and dial 198. Select your language and choose option for speaking to customer care executive. You’ll get redirected to a complaint service provider for JIO. Mention your problem to get the customer support from JIO.
- JIO Complaint by SMS
The new JIO Chat app allows you to complaint about JIO through SMS service too. For that, you need to go to Play store and install updated JIO Chat app. After installing JIO chat, signup using your JIO number and then open JIO Care option. There, you can just SMS your complaint and talk to JIO customer care executive directly.
- JIO Complaint from other operators
If you are using SIM card of other company and have to complaint about JIO network using Airtel, Aircel, Idea or Vodafone numbers, use following JIO complaint number – 1800-889-9999.
Using these methods, you can contact JIO customer care executives directly online and offline.
Once you have registered complaint to JIO complaint box, you will get a reference number called Ticket ID for your complaint. You can track JIO complaint status through that ticket ID.
How to track JIO complaint status?
To track JIO complaint status, follow these steps –
- Open My JIO App and go to dashboard.
- Click on JIO care option from there.
- On the next page, locate “Track Request” button. Click on it.
- You will be asked to enter your request number or Ticket ID.
- Enter your request serial number and your complaint status shall be displayed there.
You can also contact JIO care via chat and tell them your complaint ID to track JIO complaint status by SMS. Or you can call 198 from JIO number for tracking status either.
JIO Customer Care Number [State-wise]
|Name of State||JIO Office Address||JIO Complaint Email||JIO Complaint Number|
|Kerala||Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.||firstname.lastname@example.org||18008893999|
|Tamil Nadu||Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNaduemail@example.com||18008893999|
|Andhra Pradesh||Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, APfirstname.lastname@example.org||18008893999|
|Kashmir||Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&Kemail@example.com||18008893999|
|Delhi NCR||Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryanafirstname.lastname@example.org||18008893999|
|Rajasthan||Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, email@example.com||18008893999|
|Madhya Pradesh||Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, Indiafirstname.lastname@example.org||18008893999|
|Maharashtra & Goa||Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtraemail@example.com||18008893999|
|West Bengal||Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -firstname.lastname@example.org||18008893999|
|Chhattisgarh||Reliance Jio Infocomm Ltd. H-701, 7th Floor, Metro Tower, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, Indiaemail@example.com||18008893999|
|UP (West)||Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – firstname.lastname@example.org||18008893999|
|Karnataka||RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.||email@example.com||18008893999|
|Odisha||Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – firstname.lastname@example.org||18008893999|
|Bihar||Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, Indiaemail@example.com||18008893999|
|UP (East)||Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)||firstname.lastname@example.org||18008893999|
|Haryana||Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab email@example.com||18008893999|
|Punjab||Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:firstname.lastname@example.org||18008893999|
|Mumbai||Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – email@example.com||18008893999|
|Telangana||Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telanganafirstname.lastname@example.org||18008893999|
|Himachal Pradesh||Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradeshemail@example.com||18008893999|
|Kolkata||Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -firstname.lastname@example.org||18008893999|
|Assam||Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, Indiaemail@example.com||18008893999|
|Jharkhand||Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhandfirstname.lastname@example.org||18008893999|
|North East||Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, Indiaemail@example.com||18008893999|
|Gujarat||Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, Indiafirstname.lastname@example.org||18008893999|
|Uttarakhand||Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – email@example.com||18008893999|
|Jammu||Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, Indiafirstname.lastname@example.org||18008893999|